Support channels and Melbet contacts in Sri Lanka
Here you can find every way to reach our team in Sri Lanka. Use e‑mail, live chat, phone call‑back, messengers, or our official social pages. We support English, Sinhala, and Tamil. Live chat replies in under 2 minutes, and e‑mail replies in a few hours.
How to reach us: chat, Melbet email, and contact number
You can contact us for account help, payments, verification, technical issues, or to reach partnerships, media, affiliates, corporate, legal, or investor teams. Use the Melbet email when you need to share documents or a formal request.
| Communication Method | How to Contact Us | What Questions Should You Ask |
|---|---|---|
| Live chat (24/7) | Open the on‑site Help widget and select Live chat after you sign in. | Fast help for login issues, deposits, withdrawals, bets, or game errors. Average reply: under 2 minutes. |
| E‑mail support | Use the e‑mail form in Help > Contact us, or send to the Melbet email address shown in your account. | Detailed cases, attachments, verification, compliance, or complaints. Average reply: 2–6 hours. |
| Call‑back / phone | Request a call‑back in Help > Call‑back; we will ring your number. The Melbet contact number appears on‑screen during the call. | Voice support for urgent account or payment issues. Usual queue: 5–15 minutes. |
| Start via Help > Messengers > WhatsApp to open our verified chat. | Short questions, status checks, and quick updates. Replies: 5–10 minutes. | |
| Telegram | Start via Help > Messengers > Telegram to open the official chat or bot. | Support and updates similar to WhatsApp. Replies: 5–10 minutes. |
| Social networks | Use the official pages linked in the site footer (Facebook, X, Instagram) and send a message. | Non‑urgent questions, feedback, and page updates. Replies: within 24 hours. |
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