Overview of identity checks and AML safeguards in Sri Lanka

KYC and AML measures are applied to verify each user’s identity, prevent fraud, and deter financial crime under Sri Lankan regulatory requirements.

This framework supports:

• Fair play and equal conditions for all participants
• Account protection through robust security measures
• Transparency in how personal data and document submission are assessed
• Compliance with AML/CFT laws and reporting obligations to the FIU of Sri Lanka
• Prevention and timely detection of suspicious activity
• A responsible gaming environment focused on user safety

Every new user must complete ID verification before access to certain features, deposits, or withdrawals.

Document submission may be requested to confirm the account holder’s identity and address.

• Government‑issued photo identification document
• Recent proof of residential address issued by a recognized institution
• Evidence that the account holder owns the payment method used
• A selfie or liveness check to match the person to the presented ID, if requested
• Source of funds or source of wealth information in higher‑risk situations

The company implements AML/CTF controls designed to prevent money laundering and illegal activity, consistent with Sri Lankan law and relevant international standards.

Controls include:

• Transaction monitoring of deposits, wagers, transfers, and withdrawals in real time and retrospectively
• Automated detection rules and thresholds that flag unusual behavior patterns
• Risk scoring at registration and throughout the user lifecycle
• Enhanced due diligence for high‑risk profiles, events, or jurisdictions
• Reviews of large or unusual transfers before processing
• Screening against sanctions lists and identification of politically exposed persons (PEPs)
• Reporting to the FIU of Sri Lanka where required, along with secure record‑keeping for statutory periods

Restrictions support identity check standards and prevent misuse of the service.

Prohibited actions include:

• Opening or operating multiple accounts
• Submitting forged, altered, or stolen documents
• Any attempt to launder funds or finance unlawful conduct
• Manipulating systems, odds, or game outcomes
• Sharing, selling, or transferring account access
• Using third‑party or anonymous payment instruments
• Misrepresenting identity, location, or beneficial ownership

Breaches of KYC/AML rules may result in regulatory reporting and internal enforcement under Sri Lankan law and platform terms.

Consequences can include temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or winnings, reporting to competent authorities where applicable.

Users must provide accurate and current information and update personal data when details change.

Verification steps must be completed within requested time frames, including any follow‑up document submission.

Only payment methods owned by the account holder may be used, and third‑party instruments are not permitted.

Users must respond to requests for clarification, source‑of‑funds details, or re‑verification where risk has changed.

Any suspicious activity should be reported to support immediately, and credentials must be safeguarded to maintain account protection.

The platform promotes fair play and transparency to protect users and maintain a secure environment in Sri Lanka.

Principles include:

• Adherence to KYC/AML standards and local regulatory requirements
• Confidentiality and protection of personal data, consistent with Sri Lanka’s data protection framework
• Ongoing monitoring and timely escalation of suspicious activity
• Prevention of manipulation, collusion, and other unfair behavior
• Support for users on safety and compliance matters
• Shared responsibility between users and the company to deter financial crime
• Equal conditions and consistent enforcement of rules