Melbet Terms and Conditions for Players from Sri Lanka

These Terms and Conditions govern the use of the Melbet bookmaker website owned by Pelican Entertainment B.V.. The company is registered and operates under a license issued by the government of Curacao under number 8048/JAZ2020. This document is mandatory for all users who create an account, make deposits, place bets, and receive winnings.

It is important for players to note that violation of the rules may result in account suspension, cancellation of bets, or referral of the case to law enforcement authorities.

Melbet Sri Lanka terms and conditions outlining rules for online betting and account usage.

Basic Terms and Conditions

The main provisions are listed below:

  • The bookmaker accepts deposits, bets, calculates results, and pays out winnings in accordance with the applicable rules;
  • All financial transactions are carried out only after you go through the registration process on the website.
  • To participate, you must be of legal age. In Sri Lanka, this is 18 years old;
  • The company reserves the right to verify the information provided by the player, including age and identity, using standard KYC procedures;
  • Any bet or deposit is considered confirmation that the player agrees to these rules and undertakes to comply with them.

Account Registration

To access bets and payouts, each user must register a personal account. Registration confirms agreement with these terms and conditions and requires the provision of accurate information. Here are the main rules for registration:

  • Only persons over the age of 18 can create an account;
  • When you fill out the form, you need to give your real name, date of birth, address, and contact info.
  • One user can only have one account. Re-registration is considered a violation of the rules;
  • If necessary, the bookmaker has the right to request a copy of your passport or other document to confirm your identity;
  • Access to the site is prohibited for persons using someone else’s documents or data;
  • In the event of a change in personal data, the player must notify Melbet. This can be done through customer support;
  • During registration or at a later date, the bookmaker may refuse to create or use an account if there is reason to suspect fraud.

In the event of a leak of login and password, the responsibility lies entirely with the user. Melbet recommends that you keep your data confidential and do not disclose it to third parties.

User responsibilities

The player accepts a number of obligations when registered at Melbet. Here are the main ones:

  • The player must carefully read these Terms and Conditions and comply with them;
  • Before gambling, the player must study all the current rules;
  • The user confirms that they play fairly and do not attempt to cheat the system;
  • When requested to provide documents, the user must undergo identity verification in a timely manner;
  • The player must not use someone else’s data to register or replenish their account;
  • In the event of a change of passport or other documents, the player is obliged to notify the bookmaker and undergo re-verification;
  • The user is responsible for keeping their account login details safe;
  • If they think their password has been hacked or lost, they should change it right away and let customer support know;
  • The user agrees that all actions on their account are considered to be done by them personally.

Restrictions on Use

Melbet has a number of internal rules that prohibit players from doing the following:

  • A single user is prohibited from creating multiple accounts for the purpose of receiving bonuses or avoiding bans;
  • Users are prohibited from using a single IP address or device jointly with other users;
  • Transferring access to the account to third parties;
  • Using automated programs (bots) for betting;
  • Interfering with the operation of the site, using malicious software or technical vulnerabilities;
  • Placing bets if the user has the ability to influence the outcome of an event (for example, being an athlete, referee, or coach);
  • Use strategies that guarantee artificial growth of the balance through mathematical schemes.

In case of violation of these rules, the bookmaker has the right to:

  • Suspend or block the account;
  • Cancel bets;
  • Return deposits without winnings;
  • Transfer the violator’s data to the competent authorities.

Players should remember that gambling is entertainment, not a guaranteed way to make money.

Operator Rights

As a bookmaker, Melbet reserves a number of rights necessary to ensure fair and secure operations. By creating an account here, the user agrees that the operator may take certain actions without additional notice. The company’s main rights:

  • To make changes to the rules and conditions of the website;
  • To refuse to accept a deposit or place a bet without explanation;
  • To suspend or close a player’s account if fraud is suspected;
  • To verify the user’s identity and request documents to confirm their age and details (KYC procedure);
  • To limit the amount of bets or payouts at its discretion;
  • To block an account if the use of bots or schemes to circumvent restrictions is detected;
  • To cancel bets in the event of technical errors (e.g., incorrect odds);
  • To suspend payments until the end of an internal investigation;
  • In the event of violations, contact law enforcement agencies.

These rights enable the bookmaker to maintain fairness, combat fraud, and comply with international AML standards.

Deposits and withdrawals

Financial transactions are an important part of working with a bookmaker. Melbet offers players from Sri Lanka a variety of payment methods: bank cards, e-wallets, cryptocurrencies, and local services. All transactions are conducted through secure channels with SSL encryption.

Deposits

  • To top up your account, you need to log in to your personal account and select the appropriate method. The minimum deposit amount for users from Sri Lanka is 20 LKR. Funds are credited instantly or within a few minutes.
  • The player confirms that deposits cannot be canceled or refunded, except in cases of technical errors.
  • Withdrawals
  • To withdraw winnings, the player must use the same method that was used to make the deposit. This rule reduces the risk of fraud and money laundering.
  • Basic withdrawal conditions:
  • The minimum withdrawal amount is 200 LKR;
  • Maximum amounts depend on the method you pick and can be adjusted by the operator;
  • Requests are processed within 3 business days, but usually faster;
  • The bookmaker can extend the verification period if extra verification is needed;
  • If there are errors in the request, the funds are returned to the gaming balance within three days;
  • Withdrawals are only possible to cards or wallets registered in the name of the account holder;
  • If the card or wallet holder’s details do not match the information in the account, the operator may cancel the transaction;

If violations are detected (e.g., multi-accounting, forged documents), the bookmaker has the right to withhold funds and close the account.

Commissions and taxes

Melbet does not charge commissions for standard transactions. However, some payment systems may retain their fees. In addition, players are required to comply with local tax laws in Sri Lanka. The company reserves the right to withhold taxes in cases provided for by law.

Bonuses and promotions

Melbet regularly runs promotions and offers bonuses to make betting more interesting. However, all bonus programs have terms and conditions that players must comply with.

If you want to take advantage of the bonuses, you need to carefully read the terms and conditions of the promotion. Below are the main rules:

  • Participation in promotions is voluntary;
  • Bonuses are only given to one account, one person, one IP address, and one address;
  • To withdraw bonus funds, you need to meet the wagering requirements (wager);
  • The wager may vary depending on the promotion and is specified in the rules;
  • Bonuses are valid for a limited time, usually between 7 and 30 days;
  • If the conditions are not met within the specified period, the bonus funds will be forfeited;
  • The company reserves the right to change or cancel promotions without prior notice;
  • In case of suspected bonus abuse, the operator may cancel the bonus and any winnings obtained with it;
  • Players are prohibited to create multiple accounts to receive bonuses repeatedly.

Types of bonuses at Melbet

Various types of bonus offers are available on the website:

  • Welcome bonus for new players;
  • Bonuses for replenishing your account;
  • Free sports bets;
  • Free spins for slots;
  • Loyalty programs and cashback;
  • Individual offers for active customers.

All bonuses are credited only after the conditions are met. For example, the welcome package requires you to make your first deposit, and the free bet requires you to place a bet under certain conditions.

Restrictions and prohibited actions

To maintain fair play and protect users, Melbet imposes a number of strict restrictions. By creating an account, each player agrees to these rules and understands that violating them will result in sanctions. Prohibited actions include:

  • The creation of multiple accounts to circumvent limits or obtain bonuses;
  • The use of third-party documents or data for registration or funding;
  • The transfer of login credentials to any third party;
  • Deposits from cards or e-wallets not owned by the account holder;
  • The use of bots or other technical means to automate betting;
  • Any wager placed by a person able to influence the event’s outcome (athletes, referees, coaches, their relatives, etc.);
  • Any wager placed with prior knowledge of results before their official announcement;
  • Opposite bets on the same event intended to guarantee a win;
  • The usage of different strategies or schemes that guarantee an artificial increase in the balance;
  • Joint play by a group of people using one account;
  • Attempts to hack the site, use malicious software, or interfere with the bookmaker’s systems.

Upon detection of such actions, the bookmaker may:

  • Block the account;
  • Cancel all active bets;
  • Return only the deposit without winnings;
  • Withhold funds as compensation;
  • Transfer the player’s data to the competent authorities.

Any fraudulent schemes not only lead to blocking, but may also result in legal liability in accordance with the laws of Sri Lanka.

Applicable law and jurisdiction

All relations between the user and Melbet are governed by applicable law:

  • For players from Sri Lanka, local laws governing gambling and financial transactions apply;
  • All disputes and claims are considered within the jurisdiction of the country of registration of the bookmaker, as well as in accordance with international rules;
  • Melbet has the right to provide information to government authorities upon request in cases of investigations or tax audits;
  • The player agrees that the company is not responsible for any legal restrictions that may exist in their country of residence;
  • In the event of a dispute, the final decision rests with the bookmaker.

Therefore, users must take local laws into account and understand that participation in betting is their personal responsibility.

Changes to the Terms and Conditions

Melbet reserves the right to change these Terms and Conditions. This is necessary in order to adapt to new laws, regulatory requirements, and technical features of the website.

Key provisions regarding changes:

  • The company may update the rules unilaterally;
  • All changes come into effect immediately after their publication on the website;
  • The user is obliged to monitor the current version of the terms and conditions;
  • If the player continues to use the website after the rules have been changed, this is considered as their agreement with the updated terms and conditions;
  • In some cases, the company may notify users of important changes via email or notifications in their personal account.

It is important to note that ignorance of the new rules does not exempt the player from responsibility.

Conclusion

Melbet’s terms and conditions are designed to protect the interests of both the bookmaker and the players. If you register here, you confirm your agreement with each point of the document. Only adult users can play, all deposits and withdrawals are verified, and violation of the rules leads to blocking and cancellation of winnings.

The company has the right to change the terms and conditions at any time.